Frequently Asked Questions

1. What are delivery times?

Our standard delivery hours are between 9 am and 6 pm, Monday to Saturday. On special occasions like Valentine's Day or Mother’s Day, deliveries may extend beyond 6 pm to ensure all orders are fulfilled.

2. Do you offer same day delivery?

No, we currently don’t offer same day delivery. Next-day delivery is available for orders placed before 5 pm the previous day. Orders placed after 5 pm will be delivered the day after next.

3. What are the delivery charges?

We offer island-wide delivery for a flat fee of £7. This fee applies regardless of location within our delivery area.

4. Do you deliver on Sundays or Bank Holidays?

We do not deliver on Sundays or Bank Holidays. However, for special occasions, we may offer extended delivery services. Please check with us in advance for availability.

5. Can I specify a delivery time?

All deliveries will be made between 9 am and 6 pm unless otherwise notified on special occasions.

6. What if I need to cancel my order?

Cancellations require at least 48 hours' notice before the scheduled delivery date. To cancel your order, please contact us as soon as possible on 07797 820 037.